Handle tickets without switching between different platforms
Add Freshdesk New To Centilytics
Centilytics believes in enriched customer experience no matter
which service they are accessing.
While you and your team members are busy managing your cloud
using Centilytics, you all might miss tickets from your Freshdesk
platform. This is the scenario where you can lose a customer.
And you surely don’t want to take this chance.
So, maximize customer service experience by integrating your
favorite customer service platform with Centilytics. You can raise tickets, monitor status and handle each of them right from our console.
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Follow these steps to schedule and receive reports:.png)
We have made this integration step like a cakewalk. You don’t need to be geeky to do this. Just fill few fields and a click.
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You can monitor the status of raised tickets whether these are opened, pending, closed or resolved.
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You can also provide view for your customers for the status of their raised tickets. So, that everybody is on the same page.
“Centilytics provides valuable insights into our AWS infrastructure, we now have granular visibility of our cloud spending. With service usage analytics, automated reports & alerts, and reserved instance planner, Centilytics is a must-have platform for cloud cost management & governance."
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